For the past decades, landlines have been the most standard and effective communication channel between people. Companies and households adopted landline technology as their daily form of communication. Of course, the method provided a better and faster way of sharing information than the telegraph and mail. However, as time goes by, new technology seems to be taking over the future of communication.
But are landlines obsolete? To answer this question, we need to look at a few aspects. Let’s delve in.
Table of Contents
In this technological era, consumers are more dependent on information technology to understand changes in the world of inventions and how they can make their lives easier. This probably explains why the usage of landlines has continued to decline by the day. While the landline service providers continue recording a decrease in their revenue, the mobile phone service providers record a sharp increase in revenue and number of users. A survey by CTIA shows that usage of mobile data in the US was 15.7 trillion Megabytes in 2017.
What Is Causing These Changes?
People Are Looking For Convenience
Mobile phones are more convenient for making, receiving calls, and sending messages. With such convenience, who would stick to a technology that requires them to reach the office or get home to deliver a message? In the business world, the landlines are no longer the best form of communication technology because most jobs today demand a high level of mobility. This explains why most start-ups no longer install landlines and why huge businesses prefer mobile to landlines.
Change in Communication Methods
Consumer behavior is also changing quite quickly. In the past, people used to make phone calls whenever they wanted to talk to their friends and families. However, today, there are more engaging communication methods such as video conferencing apps like Skype and FaceTime.
Voice over the internet protocol (VOIP) allows people to make telephone calls using the internet instead of traditional phone lines. Because of this, VoIP offers a more powerful communication technique. Users can easily make calls from laptops, desktops, dedicated handsets, and even mobile apps. In addition, users can make calls from any location. This keeps employees connected even when they are working remotely.
Telecommunication companies will have to make constant evolution through creative technologies to remain relevant in the modern business world. But this will not be without challenges, because things change very fast, and new technology keeps emerging. Therefore, companies and individuals must learn how to adapt. With that in mind, it’s regrettable that the future of landlines doesn’t appear very bright. With time, the transition to VOIP may be inevitable for every business and household.